American Association for Respiratory Care

8:40 am–9:05 am

Management Section Membership Meeting

Cheryl A Hoerr MBA RRT FAARC - Chair, AARC Management Section/Presiding
Updates on issues important to the section will be discussed, with interactive dialogue on how the section chair and the AARC can better serve the Management Section and its members. This is your opportunity to influence the profession and network with your peers. All Summer Forum attendees are invited to attend.

9:10 am–10:25 am

Engagement - The Key To Your Success As a Leader

Garry W Kauffman RRT FAARC MPA FACHE , Winston-Salem NC

Cheryl A Hoerr MBA RRT FAARC , Rolla MO

Karen S Schell DHSc RRT-NPS RRT-SDS RPFT AE-C CTTS , Emporia KS

Part 1: Shaking the Engagement Tree - Hiring Engaged Therapists
One of the keys to ensuring an engaged RT staff and your success as a manager is to hire engaged applicants. How can a hiring manager ensure that engaged candidates are identified and selected? This lecture will share techniques and new innovative methodologies for enhancing employee engagement during the advertising, interviewing, and onboarding processes.

Part 2: No Low Hanging Fruit Allowed - Creating an Engaged Staff
Disengagement in the workplace is a costly and frustrating problem facing RT managers. Patient satisfaction, quality care, staff retention, and productivity have all been shown to be better in organizations with a higher percentage of engaged employees. This presentation will share some of the management actions that have been proven to promote and sustain therapist engagement.

Part 3: Cultivation and Sustainable Growth - Manager Engagement
Before department managers can engage their staff, the managers themselves must be engaged with their organization and their own work. This presentation will share techniques for managers to increase their own engagement and, in doing so, provide a role model for success to their staff.

10:25 am–10:55 am

Exhibitor Break

10:55 am–11:30 am

Why Take the Stairs When You Can Take the Elevator? Succession Planning and Building Your Own Career Ladder

Laura Hartman RRT-NPS , St Petersburg FL

Garry W Kauffman RRT FAARC MPA FACHE , Winston-Salem NC

Increasingly, seasoned leaders are leaving management positions secondary to internal promotions, middle-management reductions, and advancement outside their organizations. As a result, a knowledge and experience gap will exist if current leaders do not intentionally plan for their successors. This two-part lecture is for both seasoned managers interested in creating opportunities for their staff, as well as for younger leaders in positions where no succession plan exists.

11:35 am–12:10 pm

Are You Doing More for Less? Building an Interdisciplinary Professional Ladder for High Performers

Connie Farmer BS RRT-NPS , St Petersburg FL

Do you have high performers who have maximized both their competencies as well as their annual salary? Are you looking for ways to motivate professional development in your staff? Are you seeking an integrated, multidisciplinary approach to retention? This session will describe a unique program built to reward employees who contribute beyond normal expectations. The LEAP program demonstrates amazing results that will provide advancement opportunities for your staff and recognition of your value to your organization.

12:10 pm–1:10 pm

Lunch (on Your Own)

1:10 pm–1:45 pm

The Consultants Are Coming - This Is Your Chance To Shine!

Lauren Whitlock, Senior Consultant, Deloitte Consulting

This presentation will focus on what to expect when consultants are engaged by your health system's leadership and what you can do as respiratory therapy leader to make the evaluation of your department as painless as possible. This session will follow a "Hospital" through an example consulting engagement and highlight common successes and pitfalls. By the end of this session, you'll understand not only how consultants evaluate a department but also how to actively engage in the assessment process in a positive way. You'll be able to actively participate in your next experience with consultants rather than be an anxious spectator.

1:45 pm–2:15 pm

Exhibitor Break

2:15 pm–4:10 pm

Consulting Workshop: Preparation, Interaction, and Follow-up: What You Need to Thrive and Demonstrate Your Value

Lauren Whitlock, Senior Consultant, Deloitte Consulting

Bruce Couillard RRT, Specialist Leader, Deloitte Consulting

Garry W Kauffman RRT FAARC MPA FACHE , Winston-Salem NC

Building on the morning's lecture, the workshop will use your hospital's data and qualitative information in a mock consulting engagement. The workshop is divided into three parts:

• Part I: Review what you should be doing in your day-to-day operations before a consulting engagement.


• Part II: Review your hospital's data and what would stand out to a consultant both positively and negatively.


• Part III: Discuss what you can do after a consulting engagement to maximize your performance metrics, minimize your chances of having your department evaluated in the future, and position yourself as a valued leader in your organization.