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NEW! One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations
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Cultural Competence Resources for Health Care Providers
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This checklist is intended to heighten the awareness and sensitivity of individual personnel to the importance of cultural diversity and cultural competence in human service settings, especially in primary health care settings. It provides concrete examples of the kinds of values and practices that foster such an environment.
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2004 Clinical Cultural Competency Questionnaire available from the Center for Helathy Families and cultural Diversity, Department of Family Medicine, University of Medicine and Dentistry at New Jersey- Robert Wood Johnson Medical School, New Brunswick, New Jersey.
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Child Welfare League of America. Cultural Competence Self-Assessment Instrument, Washington, DC. Call 202-638-2952.
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The Agency for Healthcare Research & Quality has Strategies for Improving Minority Health Care Quality.
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Principles and Recommended Standards for the Cultural Competence Education of Health Care Professionals. Guidelines for curriculum content and evaluation.
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Cultural Competence Standards in Managed Care Mental Health Services: Four Underserved/Underrepresented Racial/Ethnic Groups.
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Unequal Treatment, Confronting Racial and Ethnic Disparities in Health care. Institute of Medicine Wahsington, DC. National Academy Press.
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The Office of Minority Health offers The Cultural Competency Curriculum Modules for Physicians within “A Family Physician’s Practical Guide to Culturally Competent Care.” Modules carry nine hours of CME credit.
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American Medical Student Association: Promoting, Reinforcing and Improving Medical Education Culture and Diversity Curriculum, One Year Model Curriculum, Topics and Core Competencies. Can be downloaded. Contains useful resource material.
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National MultiCultural Institute. Teaching skills and cultural competency: A guide for trainers (4th ed.). Washington, D.C.
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Perspectives of Difference. Teaching Diversity and Cross-Cultural Competence in Healthcare: A Trainer’s Guide.
- Videos—“Lost in Interpretation,” Kaiser Permanente
Tips on Using Untrained Interpreters
Brain Teaser pre-assessment knowledge and attitude (10 questions or more on acculturation, language acquisition, legal and regulatory requirements). For more information on these specific tools, contact Gayle Tang, MSN, RN, director of Kaiser Permanente’s National Linguistic & Cultural Programs, at Gayle.Tang@kp.org.