Site and Hotel Information
Official Housing for Congress is Now Closed
The AARC Housing Bureau can no longer accept reservation requests via phone, fax, mail or online.
If you already have a reservation through the AARC Housing Bureau: no changes or cancellations can be made between October 17 and October 21 while the Housing Bureau transfers the reservations to the hotels. Starting Monday, October 22, direct all changes to your designated hotel.
If you need to make a new reservation, visit the ARES citywide housing system. You may also call them 1-877-300-6147 or, for International callers, 1-858-300-9467.
Convention Site/Headquarters Hotel
All official Congress lectures and exhibits, unless otherwise noted, will take place at the Ernest N. Morial Convention Center, 900 Convention Center Boulevard, New Orleans, LA 70130.
The co-headquarters hotels are the JW Marriott New Orleans, 614 Canal Street, New Orleans, LA 70130, and the New Orleans Marriott, 555 Canal Street, New Orleans, LA 70130.
The Opening Reception and the Sputum Bowl Finals will be held at the New Orleans Marriott.
Shuttle Service
Shuttle service will be provided during the day starting Friday, November 9 between these hotels and the convention center: JW Marriott (#1), New Orleans Marriott (#2), Courtyard St. Charles (#4), Renaissance Arts (#6), Staybridge Suites (#12), Astor Crowne Plaza (#13) and The Whitney Wyndham (#14). Shuttle service will be provided Saturday evening for the Opening Reception and Monday evening for the Sputum Bowl Finals between these hotels and the New Orleans Marriott: Courtyard Convention Center (#3), Marriott Convention Center (#5), Renaissance Arts (#6), Residence Inn Convention Center (#7), SpringHill Suites (#8), Embassy Suites Convention Center (#9), Hilton Garden Inn Convention Center (#10), Hyatt Place Convention Center (#11), Staybridge Suites (#12), Astor Crowne Plaza (#13) and The Whitney Wyndham (#14).
Hotel Reservations
Reservation Deadlines
Tuesday, October 16 is the deadline to make your reservation at the AARC discounted rates. After this date, the official AARC room blocks may be released by the hotels and they may charge significantly higher rates for any rooms that are still available.
Hotel Map/Rates
click map to open a larger version in a new window
Hotels |
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1. JW Marriott New Orleans—Co-Headquarters 614 Canal Street New Orleans, LA 70130 $184.00 Single/Double** |
2. New Orleans Marriott—Co-Headquarters 555 Canal Street New Orleans, LA 70130 $169.00 Single/Double*** |
3. Courtyard Convention Center New Orleans 300 Julia Street New Orleans, LA 70130 $159.00 Single/Double* |
4. Courtyard Downtown St. Charles New Orleans 124 St. Charles Avenue New Orleans, LA 70130 $159.00 Single/Double* |
5. Marriott Convention Center New Orleans 859 Convention Center Boulevard New Orleans, LA 70130 $184.00 Single/Double** |
6. Renaissance Arts New Orleans 700 Tchoupitoulas Street New Orleans, LA 70130 $179.00 Single/Double* |
7. Residence Inn at the Convention Center New Orleans 345 Saint Joseph Street New Orleans, LA 70130 $164.00 Single/Double* |
8. SpringHill Suites New Orleans 301 Saint Joseph Street New Orleans, LA 70130 $164.00 Single/Double* |
9. Embassy Suites New Orleans Convention Center 315 Julia Street New Orleans, LA 70130 $179 Single/Double** |
10. Hilton Garden Inn Convention Center 1001 S. Peters St. New Orleans, LA 70130 $179 Single/Double* |
11. Hyatt Place Convention Center 881 Convention Center Blvd. New Orleans, LA 70130 $165 Single/Double* |
12. Staybridge Suites New Orleans 501 Tchoupitoulas St. New Orleans, LA 70130 $170 Single/Double* |
13. The Whitney Wyndham Hotel 610 Poydras St. New Orleans, LA 70130 $179 Single/Double* |
14. Astor Crowne Plaza 739 Canal Street New Orleans, LA 70130 $199 Single/Double** |
Single/Double represents occupancy and not bed type.
The rates above are plus 13% tax (subject to change without notice) plus occupancy fees as shown below.
* $1.00 per room per night city occupancy fee.
** $2.00 per room per night city occupancy fee.
*** $3.00 per room per night city occupancy fee.
Access Code for Reservations
Attendees must use the Access Code IRC12A to make a reservation online, via fax or mail. Exhibitors must obtain their Access Code from Annette Phillips at aphillips@aarc.org.
Four Ways to Make Hotel Reservations
For best availability and immediate confirmation, make your reservation online via the link below. Faxed or mailed housing requests will take longer to process and choice hotels may not be available. Do not send the housing form to the AARC Executive Office or individual conference hotels; it will delay processing your request. Do not call the hotels’ central reservations numbers.
Online
Use the link to go directly to the AARC Housing Bureau web page. Internet booking is available 24 hours a day, 7 days a week.
Phone
(800) 424-5250 (USA) or (847) 996-5880 (International). Monday–Friday, 8 am–5pm Central Time.
Fax Reservations
Fax your completed reservation form with a credit card number for guarantee to the AARC Housing Bureau at (888) 772-1888 (USA) or (301) 694-5124 (International). Only one room reservation per form.
Mail your completed reservation form with a credit card number for guarantee to the AARC Housing Bureau, P.O. Box 4088, Frederick, MD 21705-4088, USA. Only one room reservation per form.
Printable Form
Print the Attendee Housing Form with Adobe Reader.
Guarantee
A credit card guarantee of one night’s room and tax is required with each reservation request. Housing forms received without a valid credit card will be returned without being processed. Credit cards must be valid through November 30, 2012 to be considered a proper guarantee.
No cash or check deposits are accepted. If you need assistance setting up special billing, please email aarc@experient-inc.com.
Special Requests
Special requests cannot be guaranteed; however, hotels will do their best to honor all requests. Hotels will assign specific room types upon check-in, based on availability. All Marriotts are smoke free hotels.
Confirmations
Confirmations will be sent from the Housing Bureau after each reservation booking, modification, or cancellation. Review it carefully for accuracy. If you do not receive a confirmation via e-mail within 5 days after any transaction, please contact the Housing Bureau via fax at (888) 772-1888 (USA) or (301) 694-5124 (International) or email aarc@experient-inc.com. You will not receive a written confirmation from the hotel.
Changes to Reservations
Contact the AARC Housing Bureau via online, fax, mail or email for new reservations, changes or cancellations through October 16, 2012. No changes or cancellations can be made between October 17 and October 21 while the Housing Bureau transfers the reservations to the hotels. Starting October 22, direct all changes to the designated hotel.
Cancellations/Penalties
Any cancellation received within 72 hours of arrival is subject to one night’s room and tax penalty charged by your confirmed hotel.
Your confirmed hotel may assess an early departure fee for departure date changes after check-in.
Need Help?
If you need help booking your reservation, assistance with setting up special deposit billing, need to modify your stay and cannot do so online, or have a question, please email the AARC Housing Bureau at aarc@experient-inc.com.